In a significant leap toward transforming the management of student crises and improving communication between students and faculty, INFINIX Tech Cloud Limited (ITC) and Enluka Consultancy Services have launched an innovative educational application designed specifically for Admiralty University of Nigeria (ADUN) in Ibusa, Delta State. This newly developed app, unveiled at a recent workshop at the institution, promises to address longstanding challenges in university management, particularly those related to student crises and the efficiency of communication between students and university authorities.You know about theglobespot, openrendz and educational app for student crisis management also Buzzfeed.
The Birth of the Educational App
The educational app, which was introduced at the workshop titled ‘Building A Digital Information Eco-system for Effective University Management and Public Relations,’ represents a collaborative effort by ITC and Enluka Consultancy Services. The aim of the app is to provide an effective platform for managing student-related crises, streamlining communication, and ensuring that students’ concerns are addressed quickly and efficiently.
The launch of this app comes at a time when universities are increasingly turning to digital solutions to improve the overall campus experience. In the case of ADUN, this application was developed specifically to address the communication gap that often leads to unresolved crises, miscommunication, and dissatisfaction among students.
Workshop Focus: Effective University Management
The workshop, which was held in collaboration with the Information, Communication, and Protocol Unit (ICP) of ADUN, was an important event for both the university and the developers. The theme of the workshop, ‘Building A Digital Information Eco-system for Effective University Management and Public Relations,’ underscores the growing recognition that effective communication is the backbone of any successful educational institution in the 21st century. The app itself is expected to serve as a crucial part of this ecosystem, enabling smoother interaction between students, faculty, and university management.
During the workshop, Mr. Taiwo Akinosho, the Chief Technology Officer of ITC and Enluka, emphasized the significance of seamless communication within the university. He noted that one of the key features of the app is its ability to enable students to directly communicate with the management and resolve issues within a short timeframe, typically between 30 minutes to a day. This feature is designed to minimize the common delays and misunderstandings that often arise when students face challenges that require management intervention.
Communication Challenges in Universities
Mr. Akinosho elaborated on the specific challenges that universities face with respect to communication. He explained that in many universities, both local and international, communication between students and management is often inefficient. The lack of a streamlined process means that students’ issues may not reach the appropriate authorities in a timely manner, and when they do, they may not be addressed effectively.
“We realize that when you go to foreign schools, students being able to communicate seamlessly with the school is critical,” said Akinosho. He pointed out that in foreign institutions, there is usually an operational system in place to ensure that students can voice concerns and get responses quickly. “We want students to be able to communicate with the management and fix their problems and get results within 30 minutes or within a day,” he continued.
By introducing a system that facilitates this type of interaction, the app aims to bridge the communication gap that has historically hindered effective problem-solving in Nigerian universities, specifically at ADUN. With this solution, students can now submit issues, whether they are academic, administrative, or personal, and receive timely feedback from the appropriate channels within the university’s management structure.
The Importance of Student Information Management Systems
Student information management systems (SIMS) have become integral to modern universities around the world. These systems help educational institutions streamline operations, improve service delivery, and enhance overall student satisfaction. The launch of the app at ADUN is part of a broader initiative to incorporate such technology into the management structure of the university, ensuring that both the students and the administration benefit from improved efficiency.
One of the core goals of the app is to simplify the process by which students can access support and information. According to Akinosho, the app will significantly reduce the time and effort traditionally required to address student grievances. Instead of relying on long email chains, phone calls, or in-person meetings, students will have the opportunity to submit their issues via the app, which will automatically direct the concerns to the appropriate office or individual within the university’s administrative structure.
Furthermore, the app aims to provide a more transparent method for tracking the resolution of student issues. Students will be able to monitor the progress of their queries, receive updates, and confirm when their issues have been resolved. This level of transparency not only improves the students’ experience but also holds the management accountable for the timeliness and quality of their responses.
University Management’s Role in Supporting the Initiative
The Vice Chancellor of ADUN, Professor Christopher Ogbogbo, who was represented at the event by Rear Admiral Mohamed Abdullahi, the Deputy Vice Chancellor, expressed his gratitude to the organizers of the event and the companies behind the app. He noted that the workshop was an excellent opportunity for the university to collaborate with ITC and Enluka Consultancy Services to improve the way the university engages with its students.
Professor Ogbogbo’s remarks highlighted the importance of continuous learning and development for both students and faculty. He emphasized that technological advancements such as the new app could play a pivotal role in the evolution of the university’s administrative structure, enhancing its ability to manage student relations and improve overall service delivery.
The Vice Chancellor also took the opportunity to call on all participants in the workshop to take the lessons learned from the event seriously and apply them in their daily activities, stressing that there is always room for improvement in the pursuit of academic and administrative excellence.
The Role of Information and Protocol in University Management
In addition to the development of the app, the Information/Protocol Officer of ADUN, Mr. Kotor Esiri, spoke about the broader significance of information communication and protocol in the day-to-day running of modern universities. He stressed that in today’s digital age, universities must adapt to the evolving needs of students and the growing demand for efficient communication. Esiri’s remarks underscored the role of information management in enhancing the overall functioning of academic institutions.
As part of the university’s strategy to improve communication, the ICP unit has been instrumental in organizing events like the workshop, which foster dialogue between the university administration and various stakeholders. This, according to Esiri, is critical to the ongoing development of a responsive and forward-thinking university system.
Future Prospects of the App
Looking ahead, the app is expected to expand its functionality to address even more areas of student management. In the future, additional features may be added to handle academic records, student feedback, and campus events, further integrating the platform into the fabric of university life. The goal is for the app to become an all-encompassing tool for managing student interactions with the university, from addressing crises to improving overall student engagement.
Moreover, the success of this app at ADUN may serve as a model for other universities across Nigeria and beyond. As more institutions recognize the importance of leveraging technology to improve communication and management, there is potential for the app to be adopted widely, transforming the way universities manage student affairs and relationships.
Conclusion: A Step Forward for ADUN and Nigerian Universities
The launch of the new educational app by ITC and Enluka Consultancy Services represents a significant step forward in the management of student crises and the improvement of communication at Admiralty University of Nigeria. By providing students with a seamless platform to communicate their concerns and receive timely feedback, the app has the potential to create a more efficient, transparent, and responsive university environment. This initiative reflects the growing recognition that technology can be a powerful tool in the transformation of higher education systems, making them more accessible, accountable, and student-centric.
With this innovative solution, ADUN is setting a precedent for Nigerian universities to embrace digital tools that enhance their operational efficiency and improve student satisfaction. As the app continues to evolve and expand, it is likely to become an integral part of the university’s administrative system, contributing to the overall development of the institution and its students.
